Robin,
Just a note to thank you and your team for successfully navigating Richard and I through the tangled process for obtaining approval for Medicaid. We are appreciative and thankful for the work you and your team did.
I especially want to give a special thank you to Joshua. Joshua has been professional, kind, very patient, helpful, knowledgeable, and an excellent listener throughout the entire process.
I received an email from Debbie and will follow-up with her for any questions and clarification needed post approval.
Thanks and best Regards,
Karlene